Customer Interaction Coordinator
Aurora, IL I April 2021-March 2022
Project management support for internal communications. Assisted with executing audience appropriate deliverables for store, warehouse and office employees. Managed team content calendar and inbox. Ensured timely delivery of content, design and feedback for quarterly employee newsletter.
Chervon North America
Social Media Coordinator and Moderator
March 2020- Present
Manages, supports, and identifies influencer relationships. Creates dynamic social media content and monthly social calendar to drive brand awareness across three brands. Moderates 300+ daily comments on social media posts.
The Harkin Institute for Public Policy & Citizen Engagement
Undergraduate Communications Manager
Des Moines, IA
January 2018 – May 2020
Collaborated with communications and research staff to create graphics, press releases, and content for Twitter, Facebook and Instagram pages. Ran analytics on social media and created strategies to increase engagement. Promoted to Strategic Communications Manager in May 2018.
Project Management Intern, Global Branding
May 2019- August 2019
Created and implemented influencer marketing program for new product consumer launch. Analyzed visual assets for 43 competitive companies for internal use. Updated 403 manuals on website for repair technicians to reflect current brand style. Production assisted on week long photo shoot and worked trade show.
August 2017 – May 2020
Graduated Suma Cum Laude with degrees in advertising and language and culture of Spanish speaking countries. 2019 recipient of the Beth Walters Peterson award for advertising copywriting. 2020 recipient of the Kappa Tau Alpha Top Scholar Award and SJMC Top Scholar Award for graduating senior with the highest GPA.
Autonomous University of Barcelona
Gained exposure to new world perspectives and learned about the language and culture of Barcelona, Spain.
Adobe Suite, including Photoshop, Dreamweaver, InDesign, Premier Pro, Audition, and Illustrator.
Google Tag Manager Certification
Institute for Advertising Ethics Certification
Social media and content management platforms such as Sprout Social, Buffer and Bazaarvoice.
Proficient in HTML, CSS and WordPress
Advanced knowledge of Spanish Language
Dedicated to Success